Refund Policy

Returns At Time100, we want you to be completely satisfied with your trendy timepiece. You have 30 days after receiving your item to request a return.

Eligibility Criteria To be eligible for a return, your watch must be in the same condition that you received it: Unworn and unused. With all original tags and protective films/plastics intact on the dial and strap. In the original packaging. You’ll also need the receipt or proof of purchase.

Return Process To start a return, you can contact us at contact@time100.net. If your return is accepted, we will send you instructions on how and where to send your package. We will cover all shipping costs for returns and exchanges. Items sent back to us without first requesting a return will not be accepted.

Damages and Issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Non-returnable Items Certain types of items cannot be returned, such as "Final Sale" items, clearance products, or gift cards.

Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 30 business days.